Vacancy Title: COLLECTIONS AGENT
Vacancy Location: Ardrossan
Vacancy Description: Are you someone who is empathetic? Likes to work as part of a team, and can listen as well as communicate? We have a role on offer as a Collections Agent, in North Ayrshire! Contract: Permanent Duties: Liaise with customers via telephone - inbound and outbound Update status of accounts and update customer databases Complete affordability assessments with customers Negotiate payment plans Essential: The ability to empathise with customers Is comfortable dealing with sensitive situations Has excellent listening and communication skills Strong customer service skills Work towards targets Desired: PC literate with excellent typing skills SCQF Level 4 Maths and English Schedule: Monday to Friday Rotational Weekend Rotational Shifts Additional Information: Full time and Part time available Employee Discounts Onsite Parking Gym Membership Bonus Schemes
Vacancy Date Added: 15/11/2023